Students pay eGG-one school at the booking stage. However, eGG-one school doesn't release this payment to the coach until we have confirmation that the lesson was carried out correctly.
In the case of teacher absence, eGG-one school still has your money and can easily refund you!
In case your lesson is contested, a dispute manager will take charge of your case. The coach is automatically contacted. We give you the choice of either a refund or an exchange token with the same coach or a different one. Should any other problem arise, a member of the eGG-one school admin will personally intervene.
Disputing a lesson takes place in your dashboard.
We work with a 100% reliable payment provider that guarantees the absolute security of bank transfers carried out on our site.
Payment is processed using our provider's platform with either a bank card or Paypal. There is no risk to your bank details..
Only the students that have taken a lesson with a coach can leave reviews. eGG-one school doesn't moderate any review. You can give them your absolute trust.